Amanda

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Activity overview

Latest activity by Amanda
  • Amanda created an article,

    How do I change my email/password?

    Our apps have moved to a passwordless sign-in experience, so you will only need to use a password when logging into our website mobile.thanx.com/login.To log into your account on the app, enter the...

  • Amanda created an article,

    How do I change my phone number?

    To change the contact phone number for online ordering in your app, please click on the top middle of the page where you see the selected location. This will bring you to the 'Preferences' page. Ne...

  • Amanda created an article,

    Why do you need my credit card?

    Thanx uses your credit card to track your purchases and give you automatic credit toward your reward. This means that you don’t have to carry around an extra card or enter your phone number or emai...

  • Amanda created an article,

    Do you charge my card?

    No. We will never charge your card.When you register your card with the our app, your card number is encrypted with bank-level security and sent directly from your phone to Visa, MasterCard, etc. T...

  • Amanda created an article,

    Do you store my credit card information?

    No. We neither store nor see your credit card information. We integrate directly with Visa, MasterCard, etc (who already have your card information). When you register your card with the app, your ...

  • Amanda created an article,

    How do I add or delete my registered credit and debit cards?

    To add a new card or to delete your registered cards, go into the menu in the upper left corner of the screen, and find the Registered Cards section.Click on 'Edit' in the upper right corner and fr...

  • Amanda created an article,

    Why can't I add my credit card?

    When you enroll a card with the app we send the card number directly from your phone to the card network (Visa, MasterCard, Amex) and they enroll it. They then notify us that your card was enrolled...

  • Amanda created an article,

    Do you share my personal information?

    No. We don't share your personal information (your name, your email address) with anyone, including the merchants you shop with, without your explicit permission. For example, we will enroll your e...

  • Amanda created an article,

    Magic link FAQ

    To log in, we will send you an email with a link in it. Click that link on your email app on your phone, and you will be automatically redirected and logged into your account.Please note:Be sure to...

  • Amanda created an article,

    How do I redeem points?

    Redeeming a points in-storeIf your reward has 'Redeem' on it:Click Redeem the reward and then click the 'Redeem in store' button. The app will ask you if you are sure that you want to redeem the re...